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Never miss a call again.

No more pulling the truck over. Your AI CSR answers the phone 24/7, takes great notes and gives great customer service.

0:000:00

AI CSR

Hey, you've reached Podium Heating and Air. My name is Jessica. How can I help you?

Customer

Hey, Jessica. My AC is out. I need somebody to come by ASAP to fix it.

AI CSR

Sorry to hear that your AC is out. Can I get your name?

Customer

Yeah, it's Eric.

AI CSR

Thanks, Eric. Is this the best number to reach you at?

Customer

It is.

AI CSR

Can I get the property address you're calling about?

Customer

Yeah, 1600 Digital Drive, Lehi, Utah.

AI CSR

The earliest available appointment time is Friday, April 4th at 7 o'clock a.m. What date and time would you like to schedule your appointment for?

Customer

7 a.m. is a little early. Can we do 9 a.m. on Friday?

AI CSR

That's not one of our available times. I have 10 o'clock a.m. available on Friday. Would you like to schedule for then?

Customer

Yeah, that works.

AI CSR

I've got that all noted down and we'll pass this information on to our team. A representative will reach out to confirm. Is there anything else I can help you with?

Customer

Yeah. Is there a charge or a cost to the service call?

AI CSR

Give me one moment. The cost of a service call is $95. Apply to service if proceeding. Is there anything else I can help you with?

Customer

No, that's great. Thanks a lot.

AI CSR

Thank you for calling podium heating and air. Have a great day.

0:000:00

AI CSR

Hi, thanks for calling Podium Heating and Air. My name is Roger. How can I help you?

Customer

Hey, Roger. Could someone come and clean my AC?

AI CSR

Am I speaking with Abby Clark?

Customer

Yeah.

AI CSR

Thanks, Abby. Is this the best number to reach you at?

Customer

Yes.

AI CSR

Are you calling about the property at 1600 Digital Drive, Lehi, Utah?

Customer

Yes.

AI CSR

Thanks. What date and time would you like to schedule your appointment for? The earliest available appointment time is today at 1 o'clock p.m. Would that work for you?

Customer

Yeah, that works.

AI CSR

One moment while I schedule your appointment in our system. I've got that all noted down and will pass this information on to our team. A representative will reach out to confirm. Is there anything else I can help you with?

Customer

Yeah, I'm wondering how much it will cost.

AI CSR

Give me one moment. Service call costs $95 applied to service. We also have a service fee of $75, and we provide an upfront estimate before work begins. Is there anything else I can help you with?

Customer

No, that's everything. Thanks.

AI CSR

Thank you for calling Podium Heating and Air. Have a great day.

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Grow with us

9,000+ home service businesses
trust Podium.

“I just lost my best sales guy and by adding [the AI CSR], I feel like I got an even better one.”

Jay Villegas

Frontier Air Conditioning

“3x’d converted leads (from 12% to 34%) after implement Podium AI.”

Reed Borton

Premier Heating

Median first response time has improved from 6.5 minutes to under 2 minutes.

Home Service companies using Podium

“We’ve had an exceptional experience with the AI CSR. I did not expect it to be this good! [AI CSR] has turned customers around for us. We had a customer come in super upset after hours and by the end of the conversation, the customer was thanking the AI and saying “I appreciate your help!”

Jeremy Altman, General Manager

Pride Air Conditioning & Appliance

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Erica Estes

Southern Heating & Cooling

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Reed Borton

Premier Air Colorado

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Power Plus Cleaning

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AI with Podium

What Podium AI can do for you.

AI Employees use the platform to convert more leads, set more appointments and drive more sales.

Capture Every Lead.

Your AI Employee responds to emails, texts, website chats, and phone calls—all without any extra oversight.

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Convert more leads.

Podium AI responds to leads in <1 minute to boost your chance of a sale by >45%. Help your customers immediately, accurately, and 24/7.

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Drive repeat business.

Let AI put in the work to drive repeat sales. Our AI Employee proactively follows up with customers at the right time to guide them to a sale.

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Get found. Get chosen.

More reviews = more business. Our AI requests reviews after each sale and responds to customers on review sites, helping you rank high on Google.

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Podium Inbox

New Lead-Online Shop

Hi! Can I come test drive a few sedans on your lot this Friday?

Angela Cortez—New Email

Hello there, I need an estimate. Would someone be able to come and have a...

Rosie Sims—New Text Message

Hi! Can I come test drive a few sedans on your lot this Friday?

Avery Blaine—Facebook

I came in over the weekend and talked to someone about putting in an order for...

Chandra Ng—Webchat

Hi, I was having a look around your website and was unable to find your...

Lowell Simpson—New Lead

I'm reaching out because I am very interested in your service. Can...

Chris Taylor

New voicemail (0:32)

I need an estimate. Would someone be able to come and have a look tomorrow?

Hi, we can definitely provide you with an estimate. Does tomorrow at 2pm work for you?

Hey this is Jerry reaching back out because it is time for your routine check up. Does this Thursday at 1pm work?

Hey Jerry, yes, that time works.

Angela Cortez

Jerry was easy to work with and promptly provided an estimate and got me scheduled quickly. He was professional and efficient.

Podium AI Assistant • 2 mins ago

Thanks for the positive feedback! It was a pleasure working with you.

Never miss a call again.

9,000+ home service businessestrust Podium.

9,000+ home service businesses
trust Podium.